We are dedicated to delivering Smart Digital Printed Ration Cards that meet your specifications and expectations. If you're not satisfied with your order, please contact our customer support team within 3 days of receiving your cards.
Order Cancellation Orders can be canceled within 1 hours of placing them. After this period, cancellation may not be possible due to processing or shipment of your order.
Refunds If your order is eligible for cancellation, a full refund will be issued to the original payment method. Refunds may take up to 3-10 business days to process, depending on your payment provider.
Non-Refundable Orders Special or custom orders that are processed and shipped cannot be refunded once they are dispatched.
Eligibility for Refund or Exchange We offer exchanges or refunds for the following situations: Wrong Order: If you receive cards with incorrect information, please contact us right away. Defective or Damaged Cards: If your cards arrive defective or damaged during transit, please reach out to us immediately with clear photos. Printing Issues: If the quality of the printed cards doesn't meet our stated standards, feel free to contact us with your concerns.
You do not need to return any cards to us for exchanges or refunds.
Refund or Replacement After receiving a complaint regarding any of the previously mentioned reasons (eligibility for refund or exchange), and confirming the issue, we will offer the following: Replacement: We will reprint and deliver that particular order with the correct or rectified card. There is no additional cost for replacements. Refund: Instead of a replacement, if you prefers, we will issue a full refund for the total cost of the defective or incorrect cards. Printing Issues: If the quality of the printed cards doesn't meet our stated standards, feel free to contact us with your concerns.
Please notify us of any of the above-mentioned issues within 48 hours of receiving your order. After this period, we may not be able to process your refund or replacement.
We reserve the right to update this policy at any time. Any changes will be reflected on our website.
Contact Information
If you have any further questions or comments, you may contact us by
Email: support@eration.in
Thank you for choosing us for your digital PVC e-Ration Card printing & shipping needs. We are committed to providing you with the best service possible.